Customer Reviews:
Showing reviews 26-30 of 1332
 product nice, but your customer service is a disgrace March 5, 2010
Hb Swezey
1 out of 6 found this review helpful
e book is terrific, but I tried to sign up for the extended warranty well before the 30 days. I could not get in and received a message that I was not eligible.
I then wrote to your customer service, (also well within the 30 days)- I never received a reply.
I have told my story to several friends. They all said that your customer service stinks. We all use Amazon because we save money on book purchases. I will never buy anything substantial, where I might need customer service, ever again.
Sincerely,HB Swezey
 Kindle DX March 5, 2010
James Brewster (Brampton, Ontario, CA)
1 out of 2 found this review helpful
Great product, easy to use, easy to read, easy to download content. Exactly as advertized. You won't be disappointed. Too bad it was so expensive
Traveler's reading shelf, the Kindle March 4, 2010
Lucien Lacour (Camarillo, California)
1 out of 2 found this review helpful
I just traveled to South America cruising from Rio De Janeiro to Buenos Aires.
I used my Kindle to read A people's history of the United States. I own the book but did not want to carry it as it is very large and heavy. I read it on the Kindle on the plane, on the boat, and on the buses.
I enjoyed it and it drew many people''s attention.
Lucien
Just a couple of more features I wish it had, but overall great! March 4, 2010
P. Baldwin (Portland, OR USA)
3 out of 3 found this review helpful
I owned a Kindle 1, which I creamed by falling off the edge of an air mattress and landing with the heel of my hand full force on the screen. No question that broke the screen, as I would expect! I have resisted buying another Kindle for months, because I knew, from reading other reviews, that I wasn't going to be able to get this one repaired. I ordered a Sony reader with a touch screen, and the readability was not nearly as good as the Kindle, so I promptly returned it. What I love about the KindleDX:
1. the clarity is excellent -- I can read it for hours. Some users have said that they would like a backlight, but I thin they might not realize that may require a second screen, which reduces the clarity. Same thing for a touch a screen.
2. some people complain about the weight, but it weighs less than a standard hardback and I find myself using the same methods of holding this that I do with a book -- supporting on my leg, on my stomach when I'm laying in bed, etc.
3. it keeps track of where you left of in every book that you've read. The Sony reader could only keep track of one book at a time.
4. it has an amazing battery life
5. you can read from it while it's charging, which I couldn't do with the Sony reader
6. ability to download directly to the Kindle
7. It displays PDFs natively, and if you OCR them with Adobe you can search them. (this was a feature I wanted badly) As a professional genealogist, I download lots of Google books that are in the public domain.
8. Viewing in portrait or landscape mode, which really helps with some graphics and PDFs that have small print. Landscape mode allows them to enlarge to fill the screen.
9. the power cord is also the sync cable, so there is only one cord to carry.
10.web access, for checking Wikipedia, do a Google search, etc.
11.dictionary to look up words in what you're reading
I'm sure there is more, but I'll stop. Amazon made some nice software changes that make the new Kindle's nicer to use.
Not a lot of cons. What I wish it had that it doesn't have:
1. Ability to zoom in on a graphic, as well the variable font size. A reader would able to zoom in on maps, for example. The Sony reader that I had for a day did have that.
2. Ability to take notes while viewing a PDF and to highlight PDFs.
3. Better screen resolution so the graphics would be easier to read. The Kindle DX is better than my Kindle 1, but not quite where I want it.
4. Cheaper insurance. The insurance for 2 years, including accidents is a whopping $109!!
5. Color would be nice, although if that added much to the space that books took or the speed that the system operated, it wouldn't be worth it for me.
Worth Every Penny March 4, 2010
Christina M. Johnson (Hawaii)
1 out of 1 found this review helpful
I use my kindle for reading my text books. They are PDF files so I email them to my kindle and they are converted to the appropriate file type. This investment was totally worth the money! You can read even at the beach... just like a regular book but better because the pages aren't blowing around!
Showing reviews 26-30 of 1332
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